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Practice Management

Heather White

heather_white.pngPractice Manager.  

Our Practice Manager, Heather White, is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The Practice Manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.  

Philippa Clark

Assistant Practice Manager 

Administration

Alison Barwick

Medical Records' Administrator

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Karen

Karen is the Reception Co-Ordinator and team leader.

Claire

Claire is one of our two secretaries and she divides her working time between Helmsley Medical Centre and our sister practice Terrington Surgery.    Claire also provides PA support to our Practice Manager.

Anne
Hannah
Laura

Laura has two roles at the surgery.

Monday - Thursday mornings she is our Phlebotomist, taking blood samples

Helen
Iwona
Jean

Secretaries

Claire Bulmer

Claire has three different roles within the organisation: Medical Secretary, Receptionist, PA to Practice Manager.  

Anne Ferguson

Anne has two roles within the organisation: Medical Secretary & Receptionist.

Anne also works at our sister practice at Terrington.

 
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